Examining High Performance Teams in Information Systems Projects

Looking into past project successes and failures through the lens of “high performance teams,” we suggest that repeatable project success may be achieved through the use of “high performance IS project teams” (HPISPTs)—any IS project team that demonstrates measurable compliance within appropriate timeframes for all key project success dimensions, satisfies the requirements of themes of success, and manages the themes of failure. These teams, combined with the right skill sets, employ the right set of principles and attitudes to execute IS projects successfully. Using a secondary case analysis method, we reveal evidence that affects a project’s success or failure as perceived through HPISPT success and failure themes. This research offers insights on how teams can use characteristics of high performance teams to improve the likelihood of IS project success.